After placing your order with NO SAINT, it's natural to wonder where your items are in the fulfillment process. Here's everything you need to know about tracking your order status.
How to Check Your Order Status
The easiest way to check your order status is through your NO SAINT account.
Simply:
Log in to your account at nosaint.co
Navigate to "My Orders" in the Menu (located on the top right side of the Shop page)
Select the specific order you'd like to track
You can also check your order status directly using the link provided in your order confirmation email.
Understanding Order Status Descriptions
Your order will move through several stages:
Order Received: We've received your order and preparing for dispatch or pick up
Preparing for shipment: If you placed an immediate same day delivery order or a scheduled order, you'll receive additional delivery status emails from our fulfillment partner
Shipped: Your order is on its way!
Delivered: Your package has been delivered according to our carrier's tracking information
Shipping Timeframes
Next day orders dispatch on the same business day (if placed before 15:00) and should arrive next business day.
Didn't Receive a Confirmation Email?
If you haven't received an order confirmation within 24 hours, please:
Check your spam/junk folder
Verify you entered the correct email address
Contact our customer support team at [email protected]
Need More Help?
If you have specific questions about your order status or experience unusual delays, our customer support team is ready to assist. Contact us at [email protected] or through the live chat on our website during business hours.
We appreciate your patience and look forward to delivering your NO SAINT items soon!