You've browsed our collection, found your perfect NO SAINT pods, checked out successfully, but there's no confirmation email in sight. Don't worry—this happens occasionally, and there are several simple ways to verify your order and get that peace of mind.
First, Check Your Spam Folder
Before anything else:
Look in your email's spam, junk, or promotions folders
Search your inbox for "NO SAINT" or "order confirmation"
If found, make sure to mark the email "not junk"
Check any alternative email addresses you might have used
Order confirmations are typically sent within minutes of purchase completion, but email filters sometimes redirect these messages away from your primary inbox.
Verify Your Order Through Your Account
Even without an email confirmation, your order is likely recorded in our system:
Log in to your NO SAINT account at nosaint.co using the same email address you've used for the order.
Navigate to "My Orders" from the Menu.
Your recent purchase should appear in your order history.
Check that the order status shows as "Order Received" or "Processing".
If you see your order listed, rest assured it has been received despite the missing confirmation email. You should also see your order confirmation there.
Check Your Payment Method
Another way to verify your order went through:
Review your credit card or payment account for a pending charge from NO SAINT
A pending transaction indicates your order was successfully placed
Note that some payment methods may take 24-48 hours to display the transaction
Contact Customer Support
If you can't locate your order in your account:
Email us at [email protected] with your:
Full name
Date of purchase
Items ordered
Last four digits of the payment card used (for verification)
Use the live chat feature on this Help Center for immediate assistance
Our team can quickly search for your order by name, email, items ordered or payment details.
Preventing Future Issues
To ensure you receive order confirmations in the future:
Add [email protected] to your contact list or safe senders list
Double-check that your email address is entered correctly during checkout
We're Here to Help
At NO SAINT, we understand how important order confirmations are for your peace of mind. If you've tried these steps and still need assistance, please reach out—our team is committed to ensuring your shopping experience is smooth from beginning to end.