1. Charge the device using a USB-C charging cable and a reputable adapter.
Most adapters/chargers will work, as long as they are rated for 5V (and not higher) and 1A or higher. Chargers rated for higher than 5V should never be used. Check your adapter to ensure you’re not using a high voltage adapter (9V, 12V, 24V adapters are NOT suitable). In most cases adapters for your phone and laptop, and laptops themselves comply with the USB-C Power Delivery (PD) standard and therefore support 5V charging. Always check your adaptor before use.
2. Allow up to one hour.
The device should fully charge in under an hour.
3. Check the lights.
LED lights on your Vaporiser will indicate charging and more lights will come on as the device gets charged. You’ll know your device is fully charged when you see four green lights on the battery.
If you’ve followed these steps and the device still doesn’t power on, chat with us or email [email protected] and we’ll help get you up & running.