Simple Cancellation Process
If you need to cancel your sample kit from the pre-launch referral program, we've made the process straightforward:
Cancellation Steps
Send an email to [email protected]
Use the same email address you used to sign up for the pre-launch program
Include "Sample Kit Cancellation" in the subject line
Our team will process your cancellation request
Automatic Cancellation
Please note: If you received the "Your sample kit is ready" email but did not complete the required steps (age verification, address confirmation, delivery timeslot selection), no kit will be shipped to you automatically.